All bookings requiring cancellation, must be advised in writing. Cancellations are only accepted on
written advice. Please find cancellation Terms outlined below:
Shoulder/Low Season
0 – 20 days / NO SHOW 100% cancellation
21 – 60 Days : 35% cancellation
61 – 90 Days: 25% cancellation
High Season
0 – 40 days / NO SHOW 100% cancellation
41 – 60 Days : 35% cancellation
61 – 90 Days: 25% cancellation
* No supplement applicable during Easter & Christmas holidays
*These rates are applicable to the residents and citizens of Kenya, Uganda, Tanzania, Rwanda,
Burundi, Ethiopia and South Sudan